The Scottish Government guide was originally developed in 2005 to provide good practice advice and support to those working in Tenant Participation (TP). It has been updated in 2018 by the Social Housing Services Team within the Scottish Government to cover developments in Tenant Participation including tenant scrutiny and the Scottish Social Housing Charter, and was launched on 29 November 2019.
This Guide will be useful to tenants, tenant groups, Local Authority (LA) and Housing Association (HA) staff who want to know more about TP and who would like to develop their involvement and scrutiny activities further. It is designed for all staff and will be of particular use to staff with strategic responsibility for TP and scrutiny front line staff who work with tenants. The case studies at the end of the guide demonstrate how effective TP can deliver quality services, involve tenants in assessing landlord performance and encourage improvements.
Access the Guide here.
