Daily 

Office Duties:

• Cleaning the office at the start of each day.

Estate Management:

• Monitor and identify any estate issues.  This can include overgrown gardens, discarded bulk items in gardens and common areas, fly-tipping, dama to roads or pavements.
• Communicate with residents where issues are identified and report to Housing Services staff for follow up and monitoring.

Weekly

Wheelie Bins and Bin Stores:

• Present common area wheelie bins for collection by Glasgow City Council. This applies to specific areas where access issues have been identified.
• Clean bin store areas.
• Return wheelie bins to common bin store area (where applicable).

Close Cleaning:

• Sweep and damp mop all common close landings and stairs with disinfectant solution.
• During inclement weather (snow and ice), it may be deemed appropriate not to damp mop to protect residents and visitors from slips and falls.

Common Areas:

• Clean and clear common paths, bin lanes and close enterances including litter picking and de-weeding.
• Identify and report any issues on roads or pavements, for example, pot holes or fly-tipping.
• Carry out any minor repairs.

• Clean and clear play areas, including litter picking and de-weeding.
• Visual inspection of play equipment to identify any areas of concern including faults due to recent vandalism or wear and tear.
• Report any identified safety issues to Housing Services staff immediately for follow up action.

Monthly

Close Cleaning:

• Deep clean common closes, cleaning windows, window ledges, bannisters, tiled areas and door entrances.

Close Meter Inspections:

• Record electric meter readings in all common closes to ensure accurate charges are issued by utility providers.
• Inspect for any visual electrical faults or safety concerns. 
• Report any identified safety issues to Housing Services staff immediately for follow up action.

Legionella Risk Control:

• The Estate Caretakers are trained in Heath and Safety Law and the Approved Code of Practice, "Legionnaires Disease: The control of legionella bacteria in water systems" (L8). The Estate Caretakers carry out inspections and water temperature checks in line with the code of practice to:
  • Our office
  • Common close cold-water storage tanks (where applicable)
  • Home Line Unit (Pineview Court)

Garden Maintenance:

• Northmuir Community Garden - supporting the local community to ensure the area is well maintained. 
• Strimming of fence line areas.
• One-off garden mowing assessed on individual needs and usually only in exceptional circumstances.  Residents may be recharged for this service where they have failed to maintain their garden in line with their tenancy agreement.

Void Properties (Properties which have become available for re-let):

• Assess the property for any potential Health and Safety concerns.
• Clear out and dispose of all rubbish, including loft spaces, sheds and gardens.
• Inspect for any repairs and maintenance works required.
• Carry out minor repair works to ensure the property meets our lettable standard.
• Clean the property.
• Mow the garden where appropriate.

Other General Duties:

• Ensure common areas are clear of any potential Health and Safety hazards.
• Graffiti removal in line with our Estate Management and Repairs and Maintenance Policies. 
• Assist residents in need with minor maintenance issues where deemed appropriate.
• Assist with Pre and Post Inspections:
  • Pre-Inspect potential repairs to identify works required.
  • Post-Inspect completed repairs to ensure our standards are met.