The Resident and Customer Forum have been working with the staff team at Pineview to help design useful information for our tenants.
One of the areas developed is about letting tenants know when certain works will be carried out to their home. This will allow tenants for example, to plan any decoration they might want to undertake around these works.
The Resident and Customer Forum thought it would be beneficial if tenants received a yearly plan detailing what work was planned for their home within the next five year period.
All tenants have been issued with a five year property plan covering the financial year period 2020 - 2025.
This is our first attempt at this and we hope you find it useful. Please let us know your thoughts by completing the survey opposite.